Q.Please tell me how to use it.
A. You can check out this YouTube video for more instructions on how to use it.
Q.Are there any people who should not use it?
A. Do not use this product if any of the following items (symptoms) apply to you.
・Using a base manufacturer or an internal defibrillator.
・Metal is embedded in the treatment area. (Excluding metal and implant installation after cavities treatment)
・Currently or in the past have cancer (especially skin cancer) or precancerous moles.・
If you have severe cardiovascular disease.
・If you have a weakened immune system due to an immunosuppressive disease such as AIDS, or if you are using immunosuppressants.
- If you have a disease that is stimulated by heat, such as recurrent simple hernia (treatment area).
- Active skin disease in the treatment area, such as swelling, psoriasis, eczema, or rash.
・Have had surgery, laser resurfacing, or deep chemical peel in the treatment area within the past 3 months, or are in the process of undergoing complete treatment.
・You are pregnant or breastfeeding.・You have an allergic disease.
*If you suspect any side effects due to experiencing other symptoms or undergoing cosmetic treatment, please consult your doctor before use.
Q.What functions does it have?
A.RF Radio Frequency EMS (Electronic Muscle Stimulation) Insert pulse (a type of electroporation) MFIP Red LED 620nm (±10nm) Blue LED 415nm (±11nm)
Q. How is it different from previous versions of Clione?
A. A fit mode (MFIP) function has been added to the first generation Clione facial device. MFIP is a technology that uses medium frequency (90kHz) intermittently. By ``continuously'' outputting ultra pulses to each other, it is now possible to achieve a more physical sensation than being hit with shiatsu. By adding MFIP, we can expect to improve the implementation effects and the effects of RF and EMS. In addition, the output of Clionefit has been increased by 10% compared to the previous version (including Clionedot).
Q.How long is the warranty period?
A.The warranty period is one year from the date of purchase. In addition to ensuring quality, we have a thorough control system for the manufacturing process and inspection before shipping, but in the unlikely event that a defect occurs, please rest assured that we will take immediate action. (Items without a serial number and warranty are not eligible.)
Q.If something breaks down, how do I request repair?
A.
- If the product is within one year of purchase, we will repair it free of charge. Please fill out the repair request form from ``Download Repair Request'' below and send it to us along with the repaired product and warranty card.
- If the warranty period has exceeded one year, the customer will be responsible for shipping charges and should send the product back to us prepaid. Except for some special cases, we will charge a flat rate of 4,200 yen (tax included), including repair and inspection costs, shipping costs for returning the product from our company, and cash-on-delivery fees. Breakdown of repairs due to failure: inspection, adapter replacement, element replacement, front cover replacement, head cover replacement, maintenance and cleaning, etc.
If the customer cancels the repair partway through due to personal reasons, we will charge a return shipping fee of 1,100 yen (tax included) for the repaired product.
As for the payment method, only Yamato Courier's cash on delivery service can be used. Please have cash ready and pay directly to the Yamato Transport driver. Please fill out the repair request form below and send the repaired product and warranty card to us. Please send it to us prepaid. Repair request form download
Q.Can I use any beauty serum?
A. Clionefit is a device that introduces active ingredients deep into the skin (stratum corneum), so it contains a high amount of ingredients that are good for your skin, and contains ingredients that you don't want to introduce, so you can use it with confidence. We recommend the beauty serum Pramine Essence. Of course, you can use other serums other than the dedicated serum, but electroporation allows you to introduce various ingredients into your skin, so there are no ingredients that may be irritating to your skin or may be undesirable for your skin. It also introduces certain ingredients. From the above, Pramine Essence is a serum suitable for facial beauty devices with a prescription design.
Q.How often should I use it?
A. We recommend using it 2 to 3 times a week. The condition of your skin varies from customer to customer, and some people may experience redness even 2 or 3 times a week, so please check your skin condition before using the product.
Q. Can it be used on the body as well?
A.It can be used on the body as well.
Q.At what level should I use it?
A. It is possible to adjust the level in 3 levels, but if you are using it for the first time, start from the low level 1, and if you do not feel electrical stimulation, increase the level little by little and adjust.
