Refund policy
Returns & Exchanges
While we take the utmost care in ensuring product quality, if your item is damaged, soiled, or incorrect, please contact us within 7 days of delivery.
In such cases, we will cover the return shipping costs.
Please note:
-
We cannot accept returns or exchanges after 7 days have passed since the product's arrival.
-
Returns due to customer preference or convenience are not accepted, due to the nature of the products.
-
For reasons other than initial defects, the shipping fees and handling charges for returns or exchanges will be paid by the customer.
Refund Policy
Once we have received and inspected the returned item, we will issue a refund to your designated bank account within 3 business days.